logo
  • Contact Us |
  • Login
  • Login
  • RVsitebuilder
  • RVskin
  • RVssl
  • Support
  • Partner
    • RVsitebuilder NOC Partner
    • RVskin NOC Partner
    • SSL Reseller Program
  • Products
    • cPanel
    • CloudLinux
    • Softaculous
    • RVskin
    • RVsitebuilder
    • RVssl
    • Virtualizor
  • Installation
  • Why Us?
order
  • Support
  • Submit Ticket
  • Verify License
Knowledge Base RVsitebuilder 5, 6 > Version 6 Troubleshooting

Click Edit website freezes on "Update Template"

by RV Support
2025-11-18 09:17:14

Problem
When you click Edit your website, but cannot go further than Update Template process.

UpdateTemplate.png

 

Solutions (cPanel, DirectAdmin)
Solutions for both cPanel and DirectAdmin needs server access as server admin. Please contact your Host Provider to do the following guide for you.

For cPanel
1. Go to WHM -> RVglobalsoft Manager -> RVsitebuilder Manager.

2. In System Configuration  -> Template Options. And set On-Demand Template = NO

TemplateOptions.png

 

3. Run force update with the following command.

perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi --force 

4. Go back to RVglobalsoft Manager -> RVsitebuilder Setup, and finish the Setup process.

5. Access to RVsitebuilder on control panel of user to edit website again.

 

For DirectAdmin
1. Go to DirectAdmin Admin -> RVsitebuilder Admin.

2. In System Configuration  -> Template Options. And set On-Demand Template = NO

TemplateOptions.png

 

3. Run force update with the following command.

perl /usr/local/rvglobalsoft/rvsitebuilderinstaller/autoinstaller.cgi --force

4. Go back to DirectAdmin Admin -> RVsitebuilder Admin to rebuild database and complete it.

5. Access to RVsitebuilder on control panel of user to edit website again.

6. If this doesn't fix on your DirectAdmin server. Please follow this solution further.

 

 

 

Cannot create new project, cannot create new page, error ">Cannot insert sitebuilder project info to database<" Previous V5 on V6 Publish Error rvseagullmod-1.0.1.tgzNext

Articals in this section

  • DirectAdmin setup database error "Server sent charset unknown to the client"
    Updated on 2025-11-18 09:17:14
  • I cannot find my website in RVsitebuilder
    Updated on 2025-11-18 09:17:14
  • Error "Sorry, None of this server IPs.... was found in RVglobalsoft license system" when click edit site
    Updated on 2025-11-18 08:04:55
  • Error "RVsitebuilder is not installed. Please contact your host provider to install" when going to edit website
    Updated on 2025-11-18 08:04:54
  • Install custombuild PHP56 on DirectAdmin PHP7 server to make RVsitebuilder 6 work.
    Updated on 2025-11-18 08:04:54
  • Publish error "Compiling dynamic data"
    Updated on 2025-11-18 08:04:54
  • V5 on V6 Publish Error rvseagullmod-1.0.1.tgz
    Updated on 2025-11-18 08:04:54
  • Click Edit website freezes on "Update Template"
    Updated on 2025-11-18 09:17:14
  • Cannot create new project, cannot create new page, error ">Cannot insert sitebuilder project info to database<"
    Updated on 2025-11-18 09:17:14
  • RVsitebuilder on DirectAdmin loading error for clicking Edit and/or Save.
    Updated on 2025-11-18 08:04:54
Privacy Policy   |   Terms of Service   |   Business SLA

rvsitebuilder

facebook twitter linkedin googleplus

COMPANY

Support
Contact
Login
Register
Why Us

SSL CERTIFICATES

Symantec
Thawte
Geotrust
RapidSSL

PRODUCTS

cPanel
CloudLinux
Virtualizor
Softaculous

LINKS

RVssl
RVskin
RVsitebuilder
Blog
RVskin Reseller
RVsitebuilder Reseller

Follow us

© 2020 - 2025 Netway Communication Co.,Ltd. All Rights Reserved.

Contact Us

  • Your address
  • admin@admin.com
RVsitebuilder | RVskin | RVssl | Support | Partner
2025 Company Inc. All rights reserved.   Powered by RVsitebuilder
  • RVsitebuilder
  • RVskin
  • RVssl
  • Support
  • Partner
    • RVsitebuilder NOC Partner
    • RVskin NOC Partner
    • SSL Reseller Program