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RV Global Soft Relocation Announcement
on 2020-07-17 07:27:37
Posted in
Announcement
Dear valued customers and partners, RV Global Soft is expanding and moving our location to accommodate our growth. We are in the process of relocating its headquarters from: 1518/5 Caeshun Building (4FL.), Pracharaj 1 Road, Wong Sawang Sub-district, Bang Sue District, Bangkok, 10800, to the following location: 57/25 Village No. 9, Bang Phut Sub-district, Pak Kret District, Nonthaburi Province 11120 With following contacts: Email: marketing@rvglobalsoft.com Tel. +662 055 1095 Fax. +662 055 1098 The effective date of official relocation is on 1 August 2020. Please update our company address as per details mentioned above. Any transaction after 1 August 2020 shall be in accordance with the new address. We thank you for taking the time to update your records. Please feel free to contact us if you have any questions. Best Regards, RV Global Soft Team
RVsitebuilder CMS 7.4 Released (September 7, 2021)
on 2021-09-08 08:52:54
Posted in
Announcement
Built To Grow with All Evolving Needs, Maintaining A-Graded Security, Staying in Control with Member App, RVsitebuilder CMS 7.4 is now released to serve hosting providers, developers, web designers, and end-users’ diverse demands and growth. BANGKOK, Thailand, September 7, 2021 – RVsitebuilder, a trusted website builder specializing in Laravel framework, today announced its release of RVsitebuilder CMS 7.4, a smart version website builder platform built with Laravel 8, supporting both PHP 7.3 and PHP 7.4. The latest release maintains the A-graded security while maintaining the formed web performance. This effort of working team reinstates RVsitebuilder’s commitment to developing the next level of website builder and serving diverse demands of hosting providers, developers, web designers, and end-users. Designed with security concerns, RVsitebuilder CMS 7.4 provides huge levels of protection. Users can ensure that all websites built with this version maintain A-graded security. Member App— RVsitebuilder CMS 7.4’s recommended feature makes sure all roles and membership are in control. Accesses are managed with flexibility from the start. Built to grow with evolving needs, RVsitebuilder never stops developing in supporting PHP. The latest version of RVsitebuilder CMS 7.4 supports both PHP 7.3 and PHP 7.4. RVsitebuilder version 7.4 removed the website building obstacles with a solution that effortlessly guides users through the friendly design process. A variety of all-new templates are available for website designers and the cloud computing industry. Whether creating a portfolio, small business, or enterprise websites, RVsitebuilder CMS 7.4, includes impressive features to fit all skill levels and needs. Easy drag-and-drop customization with tool suites 100+ of beautiful mobile-ready templates for various industries App Marketplace with application choices empowering websites 24 x 7 Expert Support Etc. “We are thrilled to introduce the latest version of RVsitebuilder, built on Laravel platform that empowers the ecosystem of web design in serving needs of various industries with A-graded security header and higher web performance,” said Pairote Rojanaphusit, CEO of Netway Communication. “Our team has contributed to this website builder platform since 1995. We are excited for the future to come and never stop to move forward together with this project.” For more information regarding RVsitebuilder CMS 7.4, please contact marketing@rvglobalsoft.com ### About RVsitebuilder RVsitebuilder is a website content management system built on Laravel framework, in empowering individuals and businesses around the world to grow forward. The system offers website building, business, and development tools, available for both control panel and non-control panel servers. For more information on RVsitebuilder, visit https://rvsitebuilder.com/ About Netway Communication Netway Communication is leading Managed Cloud Service Provider, providing Cloud System Management, Web Service, and Cloud Server Broker services since 1996. We own both Thailand’s top and internationally renowned brands, including RVsitebuilder.com, RVskin.com, RVGlobalsoft.com, ssl.in.th, etc. The “Netway Data Center” is located in THAILAND, while over 50 servers worldwide are also rented to support clients from different countries with international standard. Our customers include government agencies, state enterprises, private companies, associations, public organizations, SMEs, Developers, and personal use. We run our business through policy and standard by SLA (Service Level Agreement) separated by segments of our customers: End-users, Resellers, and NOC Partner. Netway Communication strictly complies to personal data security regulation with GDPR and PDPA in personal data storage and security.
LINE login error when user tries to login to my website
on 2020-11-16 09:23:21
Problem
When a user logs in to my website by LINE social login, it returns error and the user is not registered or logged in.
Reason
The user's LINE account name contains icon(s) which character setting in Database doesn't support. Let's say that, first name and last name of user will be kept in website database and when it's an icon it cannot be recorded by database default setting.
Solution
Change "charset" in database to support receiving usernames with icon.
1. Get database name in .env file.
1.1 ) cPanel -> File Manager -> /home/
Login to my website as admin Error 419 Page Expired
on 2020-10-08 07:07:01
Problem When you log in to your website as admin at http://{DOMAIN}/admin/login-form Or your website members login as user at http://{DOMAIN}/login-form it returns an error page "419 Page Expired" after email address and password submitted. Reason It will happen when opening website with non-secure connection (without https://) Since RVsitebuilder 7.3.7 released, it improved security by supporting secure session for domain name with https:// by default. Domain name without security (https://, SSL Certificate) will return error. Solution A. If your domain name has SSL certificate installed Please check SSL Certificate if it's working properly. And make sure to login to control panel with secure port (https://domainname.com:2083) when editing website on RVsitebuilder 7. B. If your domain name doesn't have SSL Certificate installed You can disable our secure function by the following guide. Please be noted that browsers will always support secured websites. You may consider make your website become secured for more business effective. Disable secure function. 1. Login to control panel , go to File Manager 2. At /home/{user}/rvsitebuildercms/{domainname}/.env (where to find .env) 3. When opening the .env file, find "SESSION_SECURE_COOKIE=true" 4. Change it to "SESSION_SECURE_COOKIE=false" 5. Save. 6. This will allow your website work properly on non-secure connecttion.
Setting design for Next and Previous buttons makes post content lost
on 2020-03-30 09:06:30
Posted in
Blog Troubleshooting
To set design for Next and Previous buttons at design number 4th and 5th, it will have white font as default. If you selected one of this two, you can set the font color again in Setting tab.
Blog Widget Issue: Recently Post Widget doesn't show a latest post.
on 2019-09-05 08:57:58
Posted in
Blog Troubleshooting
Issue Adding a new post but it doesn't come up on Recent Post Widget. Solution 1. Click on Recent Post Widget. 2. Set Order By to be Descending 3. Click Preview and don't forget to click Save. =================================
Cannot add Online Form on register and login page
on 2020-03-30 08:45:26
Posted in
Online Form Troubleshooting
Register and Login pages are the system pages that have their own configuration. So it cannot add Online Form to it, but you can select one in system page designs for it.
Email is not sent when Online Form is submitted
on 2019-06-04 10:12:28
Posted in
Online Form Troubleshooting
Once you add Online Form on your website, please make sure to set Email Setup for the Online Form properly by this guide (a must). If you're here because you set it properly but it doesn't work, please contact your host provider to allow following requirements in their server for you. 1. Enable proc_open() extension in WHM (root) -> PHP ini: 1) Set allow_url_fopen = on 2) Remove proc_open from disable_function 2. Enable TCP_OUT = 465 in WHM > Plugins > ConfigServer Security & Firewall > Firewall Configuration. This will fix the problem on Email is not sent from Online Form. =============================
Can't save page contents. How to Enable/Disable Modsecurity for a specific Domain on cPanel Server
on 2022-08-24 04:35:21
Posted in
Content Editor Troubleshooting
Problem: You can't save page contents.Check error logtail -f /usr/local/apache/logs/error_logortail -f /usr/local/apache/logs/modsec_audit.logError messageMessage: Access denied with code 403 Cause of the error: Modsecutiry for the Domain is enabled. Solution: Disable Modsecutiry for a Domain.1. Login to WHM as ‘root’ user. If you don't have root privilege, please contact your host provider to do this for you.2. Search for “ConfigServer ModSecurity Control” in the WHM search bar3. Select the domain name from the dropdown and Click on “Modify User Whitelist”4. In the next page you can Disable/Enable ModSecurity by this cPanel user. 5. Back to Page Editor in RVSitebuilder 7 and Save content again. =========
Upload image Error 500 Can't write image data
on 2020-04-15 09:06:48
Posted in
Content Editor Troubleshooting
Problem When you upload image in Image Manager, but it freezes with the error on the right corner. Error Can't write image data to path (/home/{user}/public_html/storage/images/wpThumbnails/{image}.jpg Solution 1. Go to cPanel -> File Manager 2. Make a folder and name it "wpThumbnails" /home/{user-name}/public_html/{sub-domain-folder}/storage/images/wpThumbnails 3. Go to RVsitebuilder to upload image again.
Uploading image gets Error 500
on 2020-04-06 02:44:39
Posted in
Content Editor Troubleshooting
This error might be related to the size of the uploading image that exceeds the upload max filesize value. 1. Go to cPanel -> MultiPHP INI Editor -> domain name for RVsitebuilder 7. 2. Find upload_max_filesize and increase the value. 3. Back to RVsitebuilder 7 to upload image again.
I got captcha error "ERROR for site owner: Invalid site key" when I added captcha to register page
on 2020-03-30 08:40:15
Posted in
Content Editor Troubleshooting
By adding captcha for the security of your website by this guide Protect your website from spam and abuse with CAPTCHA. It requires your domain name to register. When you're editing on register page editor, it's an inside file under your domain name that captcha cant access, that's why it's showing the error and it's normal. You can check the added captcha on your website by going to register page domainname.com/register
My Site Background is turned WHITE after I changed Template
on 2020-03-30 09:02:43
Posted in
Content Editor Troubleshooting
If you set Site Background to color or an image and it's turned white after you changed Template on Template tab. It's because "White" is the default Site Background for every template, or we can say every template has empty background. If you change template, it will set Site Background of new template you selected, mostly empty background. You can set it again in Design -> Theme -> Site -> Background.
I can't Save my website after Sections removed
on 2020-03-30 06:56:10
Posted in
Content Editor Troubleshooting
If you cannot Save website after you removed website sections. It probably that you removed them all. The page editor requires at least one content Section to be saved. If you really need this page to be completely empty, just use one "Blank Section". The website will be able to be saved and updated.
When removing all text in button, the button style disappear.
on 2019-09-23 07:58:14
Posted in
Content Editor Troubleshooting
When you deleting all text in a button, and a button is removed too. We suggest editing text by clicking Edit button -> HTML Text tab. It will not remove your button style. ===========================================
A button was removed when removing a button link.
on 2019-09-23 07:24:16
Posted in
Content Editor Troubleshooting
Please be careful to use a remove function. To remove link means clearing button style. If you already removed it, please click undo or insert a new button. =========================================
Section Background color doesn't change
on 2019-09-03 11:43:35
Posted in
Content Editor Troubleshooting
Issue Selecting a background color but the result doesn't display. Solution Please try to move an opacity bar to the right. ======================================
Favicon doesn't change
on 2019-09-03 11:20:08
Posted in
Content Editor Troubleshooting
After inserting a favicon image but you found that the favicon doesn't change. This case, it's a cause of browser caching. Please try to clear your browser's cache by pressing Ctrl+F5 or following this guide.
Why changing font style in Theme doesn't effect to content in some section.
on 2019-09-05 10:11:16
Posted in
Content Editor Troubleshooting
When you set a font family in theme, but it doesn't effect on some content. This issue may the cause of some section has an individual setting and it does not link to a global them setting. You can select a font family on text tools box. Or select a font style to "Header 1" for getting the same font family as a theme setting. =============================
How to paste a plaintext without wrecking your web page
on 2019-09-03 09:10:18
Posted in
Content Editor Troubleshooting
If you copy content from an external source, paste to RVsitebuilder editor but the text includes HTML code or the fonts were all screwed up. A tip for avoiding a broken webpage. 1. Copy a content when you paste on RVsitebuilder project please using Ctrl+Shift+V to clear a format. 2. In case you are using Google Chrome, right-click and select Paste as plain text function. 3. Clearing format by pasting on Notepad++ or text cleaner format tool such as TextCleanr, StripHTML. ==============================