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Knowledge Base RVsitebuilder 7 > Troubleshooting Register and Login System Troubleshooting

LINE login error when user tries to login to my website

by RV Support
2025-11-18 08:05:44

Problem

When a user logs in to my website by LINE social login, it returns error and the user is not registered or logged in.

LineRegister1.jpg

 

Reason

The user's LINE account name contains icon(s) which character setting in Database doesn't support. Let's say that, first name and last name of user will be kept in website database and when it's an icon it cannot be recorded by database default setting.

 

Solution

Change "charset" in database to support receiving usernames with icon.

1. Get database name in .env file.

1.1 ) cPanel -> File Manager -> /home// -> rvsitebuildercms -> Domain Name folder 

/home//rvsitebuildercms/

env.png

 

1.2 ) Access .env for Database information.

env2.png

User "DB_DATABASE=xxxxxxxx" for the next step.

 

2. Change charset in database from “utf8_unicode_ci” to “utf8mb4_unicode_ci”.

2.1 ) Go to cPanel -> phpMyAdmin , click the database name you got from above.

2.2 ) Find "users" table.

2.3 ) Open Structure.

2.4 ) At Collation , click Change first_name and last_name.

phpmyadmin11.png

 

2.5 ) Change “utf8_unicode_ci” to “utf8mb4_unicode_ci” in dropdown and Save.

phpMyadmin23.png

 

 

Now LINE login can work properly when user login.

 

 

 

Login to my website as admin Error 419 Page Expired Previous Config PHP ini , PHP disable_function and PHP extension on Webmin for building a website with RVsitebuilder CMSNext

Articals in this section

  • LINE login error when user tries to login to my website
    Updated on 2025-11-18 08:05:44
  • Login to my website as admin Error 419 Page Expired
    Updated on 2025-11-18 09:18:35
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