UPLOADED IMAGES disappeared from image manaer but still showing in website and file manager
by
RV Support
2025-11-18 08:04:54
Solutions
Delete json to generate the one.
1. Go to File Manager:
/home/{user_name}/.rvsitebuilder/projects/{project_id}/json/
2. Delete 2 files in folder "json"; myimages.json and storeimages.json
3. If you have image tags to manage your images under Image Manager. You have to copy file tagfolder.js from "json-bak" , and change its path to "json"
4. Return to page editor Your image will display as thumbnails in “My Images”
Reason
The problem could be happened when the upload process is stuck, it was showing the uploaded imaged but not saved correctly. That's why it's not showing again in Image manager.
If to upload them again is fine, they won't disappear again.
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