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RVsitebuilder displays a blank page for users
If it's first loaded as detecting for seconds, but finally returned a blank page. Please try to remove the cache files using command below. 1. For all users in a server:rm -rf /home/*/.rvsitebuilder/cacherm -rf /home/*/.rvsitebuilder/tmp 2. For the individual user:rm -rf /home/{user}/.rvsitebuilder/cacherm -rf /home/{user}/.rvsitebuilder/tmp And access to the RVsitebuilder again.
RVsitebuilder doesn’t display on RVskin and X3 themes, but on X-Theme only
==================================In case your server has been installed RVskin==================================Please update RVSkin by going to WHM -> RVGlobalsoft Manager -> RVskin Manager -> Update. After that, please check the icon of RVsitebuilder again. In case icon of RVsitebuilder still doesn’t display, please run as following commands: rm -f /usr/local/cpanel/Cpanel/rvversionperl /root/rvadmin/auto_rvskin.pl Then check the icon again. If you still cannot see icon showing, please submit support ticket with your login information to SSH and WHM on your server. =====================================In case your server has not been installed RVskin=====================================Please SSH to the server as root and run following command. rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/var/INSTALL_COMPLETE.phprm -f /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txtperl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi Then check the icon again. If you still cannot see icon showing, please submit support ticket with your login information to SSH and WHM on your server.