Recent activity
Recent activity (0)
Cannot create new project, cannot create new page, error ">Cannot insert sitebuilder project info to database<"
Database error when you try to create new project or the process stuck when you create new page. Problems1. Create new project error: >Cannot insert sitebuilder project info to database< 2. Create new page stuck on: Please wait... ReasonRVsitebuilder 6 requires MySQL strict mode Off that it will cause the problem when it's on. SolutionTurn Off the MySQL and Setup RVsitebuilder 6 again. If you're website owner who doesn't have server access, please contact your Host Provider to fix it by: 1. SSH root and run: cd /var/cpanel/rvglobalsoft/rvsitebuilder/var/ rm -f INSTALL_COMPLETE.php 2. Set mySQL Strict mode Off by this guide: [[URL]]/knowledge/rvsitebuilder-5-6-hosting-provider/installation-troubleshooting/mysql-strict-mode-function-breaks-rvsitebuilder-program 3. Go to WHM -> RVglobalsoft Manager -> RVsitebuilder Setup, and finish setup process. 4. Once it's done, the problem is fixed.
RVsitebuilder on DirectAdmin loading error for clicking Edit and/or Save.
ProblemWhen you access to RVsitebuilder on your DirectAdmin to update your website, and found the malformed interface. (It's on RVsitebuilder program, not on your website) ProblemThe CSS of RVsitebuilder might be broken which it will report on URL with style.raw?redirect=yes SolutionIf you're website owner who doesn't have server access, please contact your Host Provider to fix it by: 1. SSH server as root 2. Edit DirectAdmin config file: /usr/local/directadmin/conf/directadmin.conf check_referer=1 to check_referer=0 If there's no such config, please add: check_referer=0 3. Restart DirectAdmin service directadmin restart or systemctl restart directadmin.service

