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Create site error Prepare installer
An error occurs when create a new site in RVsitebuilder 7. Error- Prepare Installer : OK Possible reasonSome configuration on your account may not follow the requirements. SolutionMake account configurations to be matched with RVSitebuilder requirements: PHP version 7.3 - 7.4PHP extensions; 'mysqlnd','PDO','gd','curl','iconv','mbstring','zip','json','fileinfo','exif','bcmath','ctype','openssl','tokenizer','xml','pdo_mysql'. Once these configurations are matched, to create site will continue perfectly. If the solution above doesn't fix. Please contact your host provider to check further on permission /bin/wget 1. Check the error by: tail -f /usr/local/cpanel/logs/error_log 2. If the user cannot execute wget file, it will return error: [2021-02-10 20:46:36 -0500] warn [Internal Warning while parsing ./frontend/paper_lantern/rvsitebuildercms/createsiteprocess/prepare_installer.html.tt 1074200] “/bin/wget” exists but is not executable; ignoring.at /usr/local/cpanel/Cpanel/FindBin.pm line 39. Solution: Allow user to execute wget with : chmod +x /bin/wget
Create site error "Error encountered while running 'tar' command. gzip"
The following error happens when creating website in RVsitebuilder 7. Error ````` Error encountered while running 'tar' command. gzip: stdin has more than one entry--rest ignored /bin/tar: Child returned status 2 /bin/tar: Error is not recoverable: exiting now ````` Reason RVsitebuilder 7 plugin on this server is an outdated version (might be 7.0 that doesn't provide auto-update on RVsitebuilder plugin). Solution Contact your host provider to run update RVsitebuilder 7 on this server with the following command. cd /usr/src; rm -fv rvsitebuilder7install.sh; wget http://download.rvglobalsoft.com/rvsitebuilder7install.sh; chmod +x rvsitebuilder7install.sh; ./rvsitebuilder7install.sh After that, try access to control panel to create website in RVSitebuilder 7. It should be working fine.

