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(Primary)Internal KB,
RVsitebuilder installation error UTF-8 on WHM
Updated at 30 Oct 2025 08:58
by Administrator
1. SSH to customer server as root
2. Run cd /var/cpanel/rvglobalsoft/rvsitebuilder/var/
3. Run command for remove file
rm -f x.x.x.x.x.conf.php
rm -f cachedRvsLibs.php
rm -f rvautosetting.conf.ini.php
(x.x.x.x.x = customer IP)

4. Recheck MySQL Strict Mode by following this guide: https://support.rvglobalsoft.com/hc/en-us/articles/360000136514
5. Run installation on WHM again.
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