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Knowledge Base RVsitebuilder 7 > Troubleshooting Website Troubleshooting

Images are not display on my website

by RV Support
2025-11-18 09:17:55

Problem

The images are uploaded properly when you edit content but cannot display on your website when opening without secured connection (https://).

 

Cause
Since RVsitebuilder 7.3.7 released, it improved security by supporting secure session for domain name with https:// by default.
Domain name without security (https://, SSL Certificate) could display images as broken.


Solution
A. If your domain name has SSL certificate installed
Please check SSL Certificate if it's working properly. And make sure to login to control panel with secure port (https://domainname.com:2083) when editing website on RVsitebuilder 7.

B. If your domain name doesn't have SSL Certificate installed
You can disable our secure function by the following guide.
Please be noted that browsers will always support secured websites. You may consider make your website become secured for more business effective.

Disable secure function.
1. Login to control panel , go to File Manager 
2. At /home/{user}/rvsitebuildercms/{domainname}/.env

(where to find .env)


3. When opening the .env file, find
"SESSION_SECURE_COOKIE=true"
4. Change it to 
"SESSION_SECURE_COOKIE=false"
5. Save.


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