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Knowledge Base RVsitebuilder 7 > Troubleshooting Online Form Troubleshooting

Email is not sent when Online Form is submitted

by RV Support
2025-11-18 09:18:35

Once you add Online Form on your website, please make sure to set Email Setup for the Online Form properly by this guide (a must).

 

If you're here because you set it properly but it doesn't work, please contact your host provider to allow following requirements in their server for you.

1. Enable proc_open() extension in WHM (root) -> PHP ini: 

1) Set allow_url_fopen = on

2) Remove proc_open from disable_function

 

2. Enable TCP_OUT = 465 in WHM > Plugins > ConfigServer Security & Firewall > Firewall Configuration.

ConfigServer_Security___Firewall.png

 

This will fix the problem on Email is not sent from Online Form.

=============================

 

Can't save page contents. How to Enable/Disable Modsecurity for a specific Domain on cPanel Server Previous Cannot add Online Form on register and login pageNext

Articals in this section

  • Cannot add Online Form on register and login page
    Updated on 2025-11-18 08:05:43
  • Email is not sent when Online Form is submitted
    Updated on 2025-11-18 09:18:35
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