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Error 500 on firstly access to RVglobalsoft Manager
If you’re facing ERROR 500 on the first time access to RVlogin Manager, RVsubversion Manager in RVglobalsoft Manager. Please check the error by: /usr/local/cpanel/logs/error_logAnd see following:Can't locate {ModuleName.pm} in @INC (@INC contains: /usr/local/cpanel /usr/local/lib/perl5/5.8.8/x86_64-linux /usr/local/lib/perl5/5.8.8 /usr/local/lib/perl5/site_perl/5.8.8/x86_64-linux /usr/local/lib/perl5/site_perl/5.8.8 /usr/local/lib/perl5/site_perl .) at /scripts/spamassassin_dbm_cleaner line 14. Please run this command: /scripts/perlinstaller Module::NameThen back to the app manager (RVlogin Manager, RVsubversion Manager) again. If it still has ERROR 500, while the error is still reported in error log: /usr/local/cpanel/logs/error_log That means, the system could not locate the Perl module. The error message also lists the locations in which the system searched for the module. If you encounter this error, the following methods may fix the problem:- Place a copy of the module in one of the locations that the error message lists.- Create a symlink from one of the listed location to the location of the module.- Resolve an issue in the module itself during build time. To view the current @INC array paths, run the perl -V command as the root user. You will see output that is similar to the following example:===========================================================perl -VBuilt under linuxCompiled at Jan 28 2011 08:49:59@INC:/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi/usr/lib/perl5/site_perl/5.8.8/usr/lib/perl5/site_perl/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/usr/lib/perl5/vendor_perl/5.8.8/usr/lib/perl5/vendor_perl/usr/lib/perl5/5.8.8/i386-linux-thread-multi/usr/lib/perl5/5.8.8===========================================================
Update RVglobalsoft Manager
You can run update RVglobalsoft Manager in case you found any error in WHM -> RVglobalsoft Manager, or when we update User Interface. SSH to your server as root and run following command. /usr/local/rvglobalsoft/rvglobalsoftmanager/auto/autorvglobalsoftmanager.cgi This will update only RVglobalsoft Manager, not any other softwares under it.