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RVSitebuilder 7 · Website design and content
Content Editor Troubleshooting
Fix common editor and content issues
Installation & Setup
Hosting providers and server administrators
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RVskin Installation ERROR : Not support Net::SSLeay
Once finished RVskin Installation at very first time, and found the following error in WHM: WHM (root) -> RVskin -> Theme Manager -> Theme -> Global ConfigurationLICENSE ERRORError message: license not foundError code: 6 Or ERROR : Not support Net::SSLeay Or In SSH Validating package with SSL... Validating package with NONE SSL... Invalid.Download with SSL ...Error400 Bad RequestError400 Bad RequestFailed. Download is timeout.Installation failed. Please rerun perl /root/rvadmin/auto_rvskin.pl to download files again. Cause & SolutionYour server doesn’t have module Net::SSLeay to get passed license download. Please try to run the following command to fix it./scripts/perlinstaller "Net::SSLeay" You may try with force command if above doesn’t work./scripts/perlinstaller --force "Net::SSLeay" After that, run install RVskin again: https://rvskin.com/rvskin/installation/
Got blank page when access to RVskin theme in control panel
1. Please force update using this command.rm -f /usr/local/cpanel/Cpanel/rvversionperl /root/rvadmin/auto_rvskin.pl 2. Go to root WHM -> Server Configuration -> Tweak Settings -> System -> “Accounts that can access a cPanel user account”, and mark at "Root, Account-Owner, and cPanel User"If still not work, please SSH to your server and run following command.cd /usr/lib/perl5/site_perlln -s 5.8.8 5.6.2
I get this error "Error!! Missing WHM Remote Access Key." How to fix it?
You can do the following solutions 1. Go to WHM -> Clusters -> Remote Access Key.It will automatically create remote access key on your server. Just access to it, don't need to generate the new key. After that try to setup it again via RVglobalsoft Manager -> Theme Manager. 2. Try to force update again using this command. rm -f /usr/local/cpanel/Cpanel/rvversionperl /root/rvadmin/auto_rvskin.pl 3. If you still have the problem.Please verify that the key in the file /root/.accesshash and /usr/local/cpanel/Cpanel/rvwhmkey is identical. And check the error on /usr/local/cpanel/logs/error_log 4. If nothing help, please submit support ticket and include the result of these command. ls -al /usr/local/cpanel/Cpanel/rvwhmkeyls -al /usr/local/cpanel/Cpanel/rvbinmore /usr/local/cpanel/Cpanel/rvwhmkeymore /root/.accesshash
Feature phpmyadmin doesn't work on RVskin theme
Feature phpmyadmin error once accessed from RVskin theme in control panel. Solution (If you’re control panel user, please contact your host provider to do this for you):1) Run a grep for the sessions that were currently in effect:# grep "cpses_" /var/cpanel/databases/ 2) Remove the following sections from any user's yaml that matched the:cpses_########":dbs: {}server: X.X.X.X 3) Remove each of the cpses_######## lines from /var/cpanel/databases/users.db 4) Run the following command to update the user-data:# /scripts/update_db_cache 5) Remove all of the cpses_######## users from the mysql.user table to remove the users from mysql. This can be accomplished from the command line or from WHM -> SQL Services -> PhpMyAdmin.