Creating Website
RVSitebuilder 7 · Website design and content
Content Editor Troubleshooting
Fix common editor and content issues
Installation & Setup
Hosting providers and server administrators
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Update RVsitebuilder 6 Error 500 in Setup process (in WHM)
on 14 Aug 2026 06:23
Posted in
Installation Troubleshooting
Problem You run force update RVsitebuilder on SSH and go to Setup in WHM -> RVglobalsoft Manager -> RVsitebuilder Setup. And it keeps opening error 500 in final stage. Reason The problem was on RVsitebuilder code not updated. Solution Hosting provider can fix it by the following solution. 1. Login as Root to enable ioncube in WHM > Tweak Setting > PHP > cPanel PHP loader check "ioncube" click Save. Or If number 1 doesn't help.2. Run RVsitebuilder fresh installation. cd /usr/src; rm -fv rvsitebuilderinstall.sh; wget http://download.rvglobalsoft.com/rvsitebuilderinstall.sh; chmod +x rvsitebuilderinstall.sh; ./rvsitebuilderinstall.sh 3. Run force update code. perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi --force=rvsitebuilder 4. Go to WHM -> RVglobalsoft Manager -> RVsitebuilder Setup to complete it. If above doesn't help, please fix it by this guide : RVsitebuilder Manager error 500 after updated version
Setup RVsitebuilder 6 in WHM never completes, problem on ioncube loader
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
If you're facing problem on RVsitebuilder 6 Setup in WHM. You can check and fix it by following. Check error log: tail -f /usr/local/cpanel/logs/error_log PHP Fatal error: Uncaught Error: Call to undefined function dl() in /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/ioncLoader.php:83 Stack trace: #0 /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/index.php(19): require_once() Solution: WHM > Tweak setting > cPanel PHP loader on save WHM > Plugin > Rvsitebuilder /manager > Setup Rvsitebuilder again
How to increase upload_max_filesize, post_max_size over 105M (in WHM).
on 14 Aug 2026 06:23
Posted in
Installation Troubleshooting
Problem: You see the following error when you're trying to restore a project.Cannot restore file size over 105M.Solution: It has to be done by server admin. If you don't have privilege to access to WHM, please contact your host provider to do this for you.1. Login to the WHM.2. Navigate to "Server Configuration » Tweak Settings".3. Navigate to PHP in Tweak settings.4. Change cPanel max POST size values and cPanel max upload size values and save it. DONE
Publish website gets stuck on Copying files. MySQL [Warning] Aborted connection and error reading communication packets.
on 14 Aug 2026 06:23
Posted in
Installation Troubleshooting
The problem: Publishing gets stuck on Copying files.Contact provider check.MySQL error log. tail -f /var/log/mysql.error.log [Warning] Aborted connection 47156999 to db: 'rvsitebuilderdb' user: 'rvsitebuilder' host: 'localhost' (Got timeout reading communication packets) Please ask your host provider to edit file: /etc/my.cnf By changing [mysqld] max_allowed_packet = 256M To [mysqld] max_allowed_packet = 512M And restart mysql with command: /etc/rc.d/init.d/mysql restart If doesn’t help, just try to increase those values until it’s enough.