Creating Website
RVSitebuilder 7 · Website design and content
Content Editor Troubleshooting
Fix common editor and content issues
Installation & Setup
Hosting providers and server administrators
Blog list (0)
Cannot connect DB while doing RVsitebuilder installation
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
Go to WHM (root) >> SQL Services >> MySQL Root Password. Click generate password, please uncheck the symbols check box and click regenerate until the strength greater than or equal 80% Click use password & change password. Go to RVsitebuilder Installer and try to install it again. Note: New database password should contain English characters both upper and lower case, and also at least one numeral. Or, many times this problem occurs because the phpMyAdmin requires login. So, please go to WHM -> phpMyAdmin, login to it if required. Then go to RVsitebuilder to install database again.
Cannot execute pear
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
You can test if pear is available on your server by running 'which pear' Make sure /usr/local/bin/pear exists on your server and its permission is 755. Run this command to reset the permission. chmod 755 /usr/local/bin/pear If the file does not exist, you will need to recompile PHP using WHM easyapache. Make sure PEAR is enabled (it is enabled by default).
DirectAdmin cannot download .tar.gz file for RVsitebuilder Installation
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
If you stuck at download rvsitebuilder.tar.gz error or download template error while installing RVsitebuilder in DirectAdmin. Please do the following solution. 1. Run following command: cd /usr/local/directadminchmod 0755 /usr/local/directadmin/directadmin./directadmin p * One long line command2. nano -w /etc/mime.types 3. Add mime-type in this file: /etc/mime.types By the following value: application/x-gzip 4. Restart directadmin service directadmin restart 5. Back to DirectAdmin Admin -> RVsitebuilder Installer , to complete RVsitebuilder installation. Reference: http://forum.directadmin.com/showthread.php?t=42234http://forum.directadmin.com/showthread.php?t=36103
First setup RVsitebuilder got SSL license error
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
Once you finished running RVsitebuilder installation in SSH, and access to WHM -> RVglobalsoft Manager -> RVsitebuilder to Setup, but you got the following error. License Information Validating license for IP xxx.xx.xx.xxx Used SSL connecyion validate license for IP xxx.xx.xx.xxx You can run the following commands to fix the error: 1. cpan install -f "Net::SSLeay" 2. /scripts/perlinstaller LWP::UserAgent 3. /scripts/perlinstaller LWP::Protocol::https 4. /scripts/perlinstaller LWP::Protocol::http If your server is a DirectAdmin server (Or in case on cPanel server, but doing above doesn’t help), please do the following after finished above. 5. type cpan in cpan prompt and install module name cpan> install Net::SSLeay After that, run install RVsitebuilder again. (*a one lone line command) cd /usr/src; rm -fv rvskininstall.sh; wget http://download.rvglobalsoft.com/rvskininstall.sh; chmod +x rvskininstall.sh; ./rvskininstall.sh