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RVSitebuilder 7 · Website design and content
Content Editor Troubleshooting
Fix common editor and content issues
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First setup RVsitebuilder in WHM error "require backup native database before convert database to UTF-8"
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
Once you finished running RVsitebuilder installation in SSH, and access to WHM -> RVglobalsoft Manager -> RVsitebuilder to Setup, but you got the following error. The RVsiteBuilder require backup native database before convert database to UTF-8, but it cannot process in browser mode. Please run the installer on SSH as root: Run"perl/usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi". Please run the following command to fix the error: perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi Then the server will be asked if it needs to backup UTF. Press “Yes”. After that, If it still doesn't work, please try the solution for MySQL strict mode function You can fix it by this guide MySQL strict mode function turned “On”. If doing above still doesn't fix the error. Please do this. 1. SSH root and open file nano -w /var/cpanel/rvglobalsoft/rvsitebuilder/var/{ip_address}.conf.php 2. Edit $conf['db']['postConnect'] = ''; to $conf['db']['postConnect'] = 'SET NAMES utf8'; 3. Save. 4. Go to WHM -> RVsitebuilder Setup to complete Setup process again.
First setup RVsitebuilder in WHM stop at "Upgrade Pear RV/SeagullMod with file package.xml...please wait..."
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
Once you finished running RVsitebuilder installation (V6) in SSH, and access to WHM -> RVglobalsoft Manager -> RVsitebuilder to Setup, but you got the following error. Your problem may have the problem on pear package, on the disable_functions So, please try the following solution. 1. Edit dit file /usr/local/lib/php.ini by removing PHP function popen, ini_set Then the server will be able to be installed pear package and setup successful. 2. Setup pear again 3. Restart apache 4. Install RVSB again.https://rvsitebuilder.com/v6/installation/
How can I get rid of a license error "the license file /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilder.lic has expired."?
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
Permission of file /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilder.lic is not correct. It should be 0464. There are two resolutions.1. Update RVsitebuilder to the latest version, it'll no longer appear the error.2. If the error keep appearing, please run the command below. For cPanel >= 11.26/usr/local/cpanel/3rdparty/php/53/bin/php -d disable_functions="" -d register_globals="Off" -d suhosin.executor.func.blacklist="" -d memory_limit=128M -d max_execution_time=3600 -d safe_mode=0 /var/cpanel/rvglobalsoft/rvsitebuilder/updatelicense.php For cPanel < 11.26php -d disable_functions="" -d register_globals="Off" -d suhosin.executor.func.blacklist="" -d memory_limit=128M -d max_execution_time=3600 -d safe_mode=0 /var/cpanel/rvglobalsoft/rvsitebuilder/updatelicense.php
I got the error 'Cannot find pear on this server'. How to fix it?
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
The server has not been set to compile php with pear. You need to recompile it. You can test if pear is available on your server by running 'which pear'. If it is available it will show the pear path. [root@server ~]# which pear/usr/bin/pear If not, it will show nothing or display the error. For cPanel server:Please go to root WHM -> Software -> EasyApache (Apache Update). And recompile your apache+php, make sure Pear is enabled while configuring PHP options.