Creating Website
RVSitebuilder 7 · Website design and content
Content Editor Troubleshooting
Fix common editor and content issues
Installation & Setup
Hosting providers and server administrators
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RVsitebuilder doesn’t display on RVskin and X3 themes, but on X-Theme only
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
==================================In case your server has been installed RVskin==================================Please update RVSkin by going to WHM -> RVGlobalsoft Manager -> RVskin Manager -> Update. After that, please check the icon of RVsitebuilder again. In case icon of RVsitebuilder still doesn’t display, please run as following commands: rm -f /usr/local/cpanel/Cpanel/rvversionperl /root/rvadmin/auto_rvskin.pl Then check the icon again. If you still cannot see icon showing, please submit support ticket with your login information to SSH and WHM on your server. =====================================In case your server has not been installed RVskin=====================================Please SSH to the server as root and run following command. rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/var/INSTALL_COMPLETE.phprm -f /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txtperl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi Then check the icon again. If you still cannot see icon showing, please submit support ticket with your login information to SSH and WHM on your server.
RVsitebuilder Installation in WHM shows MDB2 Error
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
This case is due to the database connection is time out. Please ask your host provider to edit file: /etc/my.cnf By changing wait_timeout=xxxconnect_timeout=xxx To wait_timeout=200connect_timeout=200 And restart mysql with command: /etc/rc.d/init.d/mysql restart If doesn’t help, just try to increase those values until it’s enough.
RVsitebuilder Manager Blank, How do I fix it?
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
You must SSH to server as root and run following command for fix it. cd /usr/local/cpanel/whostmgr/docroot/cgi/rm -rf /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/rm -f rvsitebuilderinstaller.tarwget http://download.rvglobalsoft.com/rvsitebuilderinstaller.tartar -xvf rvsitebuilderinstaller.tarchmod 755 addon_rvsitebuilder.cgirm -f rvsitebuilderinstaller.tarperl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi
RVsitebuilder Manager error 500 after updated version
on 30 Oct 2025 08:58
Posted in
Installation Troubleshooting
Please SSH to your serve as root and run update RVsitebuilder again. cd /usr/local/cpanel/whostmgr/docroot/cgi/rm -rf /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/rm -f rvsitebuilderinstaller.tarwget http://download.rvglobalsoft.com/rvsitebuilderinstaller.tartar -xvf rvsitebuilderinstaller.tarrm -f rvsitebuilderinstaller.tarchmod 755 /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/appconfig/registerapp/usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/appconfig/registerapp perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi If doesn't work, please check if the problem is related to ioncube. How to check:tail -f /usr/local/cpanel/logs/error_log | grep 'ioncLoader' Error:thrown in /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/ioncLoader.php on line 83 Solution:Enable ioncube in WHM > Tweak Setting > PHP > cPanel PHP loader check "ioncube" click Save.