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RVSitebuilder 7 · Website design and content
Content Editor Troubleshooting
Fix common editor and content issues
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Changing verify call number
on 30 Oct 2025 08:24
Posted in
General Questions
The verify call can't change in the backend because SSL brand will use the phone number that you has registered with your company such as DUNS Number or Yellow Pages. If you want to change your verify call number, you need to go to update your company information in DUNS Number or Yellow Pages. You can directly contact the SSL brand for the faster processing. Just go to your account https://rvglobalsoft.com/clientarea/ -> Services -> SSL, click on the domain that has an issue, and Chat.
What is CSR?
on 30 Oct 2025 08:24
Posted in
CSR
CSR is abbreviated from Certificate Signing Request. A CSR is and encoded file to submit to the Certificate Authority (CA) to create your public/private key pair used for encrypting and decrypting secure transactions. Use your Web server software to generate the CSR, you will receive two codes : CSR and Private Key (Private Key should be kept or backed up on the web server to use for the installation). To submit only CSR to Certificate Authority (CA). When you generate a CSR, most server software asks for the following information : Common Name : MUST be the fully-qualified domain name (FQDN) for the website you will be using the certificate for (e.g., www.example.com). Do not include the "http://" or "https://" prefixes in your common name. Do NOT enter your personal name in this field. Organization : The name under which your business is legally registered. The listed organization must be the legal registrant of the domain name in the certificate request. Suggestion!!! MUST match with the Domain Owner on WHOIS.Organizational Unit : Use this field to differentiate between divisions within an organization. For example, IT, Engineering, and so on.City/Locality : Name of the city/locality in which your organization is registered/located. Please spell out the name of the city/locality. Do NOT abbreviate.State/Province : Name of state, province, region, territory where your organization is located. Please enter the full name. Do NOT abbreviate.Country Code : The two-letter country code for the country in which your organization is legally registered. For example US, CN.Key Type : typically RSAKey Length : “2048” bit CSRs are generated in Base-64 encoded PEM format. This format usually contains “-----BEGIN CERTIFICATE REQUEST-----" and "-----END CERTIFICATE REQUEST-----" lines at the beginning and end of the CSR. Text editor application can view the CSR. Here is the sample. CSR :-----BEGIN NEW CERTIFICATE REQUEST-----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-----END NEW CERTIFICATE REQUEST-----
How to generate CSR?
on 14 Aug 2026 03:45
Posted in
CSR
In ordering SSL Certificates with RVglobalsoft.com, you must generate CSR and private key on the server that will use the certificate. You can use “CSR Generator” from rvssl.com or find instructions from these certificate brands. Generate CSR Generate CSR Generate CSR Generate CSR Here is the CSR Decoder to show CSR in readable details.
Update RVskin
on 30 Oct 2025 08:24
Posted in
Installation and Update
Go to WHM(root) -> Plugins -> RVglobalsoft Manager -> Theme Manager.On the Manager homepage, if you are not on the latest version, it will show you the link 'Update to latest version'. Click the link to update your RVskin version. If you prefer doing on SSH, you can run the following command. rm -f /usr/local/cpanel/Cpanel/rvversionperl /root/rvadmin/auto_rvskin.pl Orperl /root/rvadmin/auto_rvskin.pl --force