Creating Website
RVSitebuilder 7 · Website design and content
Content Editor Troubleshooting
Fix common editor and content issues
Installation & Setup
Hosting providers and server administrators
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Website error Not found RVSiteBuilder CMS App in .:/opt/alt/php73/usr/share/pear and Redirect non-www
on 28 Sep 2026 09:25
Posted in
Website Troubleshooting
Error: Not found RVSiteBuilder CMS App in .:/opt/alt/php73/usr/share/pearPlease contact your provider with info:1. RVSitebuilder CMS App have not install.2. Not found vendor path.3. Your PHP version not compatible, Our system require PHP 7.3+ Reason: To publish website to a domain without www it will not mean to be effect to the one with www, but you can fix it in your control panel. Solution: To make your website to be called both with and without www, you can set a redirect from the other to the main one in cpanel. In .htaccess Go to cPanel -> File Manager At /home/{user_name}/public_html/.htaccess Insert above #Start Rvsitebuilder7 htaccess Note: Replace “yourDomainName” with your actual domain nameWhat to insert:1) Website case ssl with https:// #Redirect domain to use HTTPSRewriteEngine OnRewriteCond %{SERVER_PORT} 80 [OR]RewriteCond %{HTTP_HOST} ^www\.yourDomainName\.com [NC]RewriteRule ^(.*)$ https://yourDomainName\.com/$1 [R=301,L] 2) Website case non-ssl with http:// #Redirect domain to use HTTP RewriteEngine OnRewriteCond %{SERVER_PORT} 80 [OR]RewriteCond %{HTTP_HOST} ^www\.yourDomainName\.com [NC]RewriteRule ^(.*)$ http://yourDomainName\.com/$1 [R=301,L]
Google Login on My website is giving error when visitors try to login.
on 30 Oct 2025 09:02
Posted in
Website Troubleshooting
Google rule ID must be allowed in ModSecurity. The login error will be logged in apache error log that your host provider can find as the following result. [Wed Mar 06 03:26:38.152664 2019] [:error] [pid 56116:tid 139954915079936] [client xxx.xx.xx.xxx:53282] [client xxx.xx.xx.xxx ModSecurity: Access denied with code 403 (phase 2). Matched phrase "/configuration.php" at ARGS:albumid. [file "/etc/apache2/conf.d/modsec_vendor_configs/comodo_apache/08_Global_Other.conf"] [line "57"] [id "210580"] [rev "2"] [msg "COMODO WAF: OS File Access Attempt||blog.domainname.com|F|2"] [data "Matched Data: /configuration.php found within ARGS:albumid: ../../configuration.php"] [severity "CRITICAL"] [tag "CWAF"] [tag "Other"] [hostname "blog.domainname.com"] [uri "/index.php"] [unique_id "XH7bfqDDIEUYuMZ6YnW25gAAAMg"] Please ask your host provider to allow rule_id as showing in red number, 210580 for example.
Redirect domain from www or http to https with .htaccess file
on 30 Oct 2025 09:02
Posted in
Website Troubleshooting
Hi,If you just created your .htaccess file, use the following code to set up the URL redirect to the HTTPS version of your website: RewriteEngine OnRewriteCond %{SERVER_PORT} 80 [OR]RewriteCond %{HTTP_HOST} ^www\.yourDomainName\.com [NC]RewriteRule ^(.*)$ https://yourDomainName\.com/$1 [R=301,L]If your .htaccess file already exists in your hosting account, do not duplicate ReWriteEngine On. Insert the lines that begin with ReWriteCond and RewriteRule directly after the already existing ReWriteEngine On.You may also check the Redirect feature on their cPanel account too. If it already set the redirect and you add a rewrite rule on their .htaccess file, it will overlap to each other. Sorry for the inconvenience.
Make a test website on RVsitebuilder 7 without ruinning your current website
on 30 Oct 2025 09:02
Posted in
Website Troubleshooting
Our development team is working on the new feature to allow publish website to subfolder such as mycutedomainname.com/coolrvsitebuilder7 . But for the time being, you can do one in following tricks for building a test website. 1. Use a sub domain (such as test.domainname.com)You can create a sub domain, or ask your hosting provider to create it for you for testing purpose. Once you finish and see how the website will be, you can change it to real domain name later.2. Set as a Draft page in the real online websiteIf in case in a current online website, you can use Draft function. Here's the guide: https://support.rvglobalsoft.com/hc/en-us/articles/360018523874-Still-not-ready-to-publish-a-website-Just-set-it-as-a-Draft-no-one-can-see-it-This way, you will have to create a website admin credential and send to your client to login to website admin area to see this Draft page in editor. (Because draft will not be either published or seen anywhere.)3. Set Visibility to a sample page, in the real online websiteSet page visibility and create a user role for your user to open the page and login by credential you provided. (Member Area)Here's to use page visibility function : https://support.rvglobalsoft.com/hc/en-us/articles/360012548173-Membership-site-making-more-value-for-your-websiteHere's to set user role, that you can also define your user as admin for website editor access for Draft page access in number 2: https://support.rvglobalsoft.com/hc/en-us/articles/360017896773-Assigning-role-and-grouping-your-visitors-for-more-privilege-